Returns & Exchanges
At AUTOID, we want you to be completely satisfied with your fashion purchases, which is why we offer a seamless 30-day return policy for all unworn and tagged items. Whether you need a different size or a full refund, our streamlined process ensures your wardrobe update is entirely risk-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the original items with all designer tags attached into the original shipping box or a secure mailing bag.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your package.
Drop Off and Track
Hand your parcel to the designated courier partner and keep your tracking receipt; your refund or exchange will be processed within 5 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing